Scope
This policy applies to the public Sozcode marketing website and enquiries sent to Sozcode. Separate products, course registration portals, client systems or third-party services may provide additional notices where they collect information directly.
Information we collect
We receive information you choose to provide when you email, call or message us, such as your name, contact details, organisation, role and enquiry.
Our hosting infrastructure may process standard technical information such as IP address, browser type, requested pages, timestamps and security logs. We use Google Analytics and Meta Pixel to measure page visits, content interest and contact actions. These services may use cookies or similar technologies and process device, browser, network and website interaction information.
How we use information
We use information to respond to enquiries, administer training, prepare proposals, deliver services, maintain website security, improve content and meet legal or accounting obligations.
We do not sell personal data.
Third-party services
This website loads verified-review widgets from Reviews.io and links to external services including WhatsApp and the Sozcode course registration portal. Those providers may receive technical data or information you submit to them under their own privacy policies.
Website hosting and email providers may process information on Sozcode's behalf to operate and secure these services.
Google Analytics helps us understand website use. Meta Pixel helps measure advertising and contact actions. These providers may process information under their own privacy policies. Our custom analytics events do not include names, enquiry messages, email draft bodies or WhatsApp draft text.
Disclosure and transfers
We may disclose information to service providers, professional advisers, regulators or authorities where reasonably required to operate the business, protect users, or comply with law. Some providers may process data outside Singapore with contractual or legal safeguards.
Retention and security
We retain personal data only for as long as it is reasonably needed for the purpose collected, contractual and operational records, dispute resolution, or applicable legal requirements.
We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
You may contact us to ask about personal data associated with you, request correction, withdraw consent where applicable, or raise a privacy concern. We may need to verify your identity and may retain information where required by law.
Updates
We may update this policy when our services or legal obligations change. The review date shown on this page identifies the latest published version.
Privacy questions
Email courses@sozcode.com with “Privacy enquiry” in the subject line.